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Application Management Services

Our AMS expertise ensures expert support on all modules of SAP HCM, such as Payroll, Time and Talent Management.

AMS Global Map

AMS in the USA

Our Application Management Services provide 24/7 support for your global SAP landscape.

Discover more about our AMS

AMS in South Africa

We deliver AMS solutions tailored to the African market, ensuring compliance and performance.

AMS in the USA +

Our Application Management Services provide 24/7 support for your global SAP landscape.

Discover more about our AMS
AMS in South Africa +

We deliver AMS solutions tailored to the African market, ensuring compliance and performance.

Unlock the full potential of your SAP ERP investment

Go beyond standard support. We deliver a strategic partnership that combines unparalleled technical expertise with a profound understanding of your business, ensuring your SAP ERP system becomes a powerful engine for growth and efficiency.

What makes
us different?

In a crowded field, our distinction is clear. It’s not just our deep technical and functional knowledge base for your SAP ERP system, it's the ‘less measurable qualities’ we bring to every engagement. We provide the essential support, advice, vision, and intellectual vigour that transforms a service into a true partnership. Our approach is built on a foundation of mutual respect and a commitment to excellence, creating a relationship that our clients across the globe will attest to. We don’t just solve problems, we bring an infectious enthusiasm and an ability to innovate, seeing your challenges in a fresh manner to uncover new opportunities.

Our philosophy:

It all starts with you

Our client-centric approach is founded on a simple, powerful principle: we start with you, the client. We recognize that every company is unique: your needs, your culture, your business style, and your financial situation are distinctive and unrepeatable. To create a solution that is a perfect fit, we embark on a ‘voyage of discovery’ through your business.

We invest the time to truly get to know and understand every facet of your operations. This deep understanding is the key to developing what we value most: a genuine, long-term partnership with you.

Comprehensive Application Management Services for SAP ERP

Our dedicated Application Management Services (AMS) unit was established to give your business the expert support it needs to excel.

We add strength to your existing skills and capacity, allowing you to balance the risks and benefits of outsourcing with a trusted partner.

Our specialists are equipped to offer unparalleled support across a full range of SAP ERP modules and functionalities, including:

Payroll Icon Payroll

Payroll Icon Time and Talent Management

Payroll Icon SAP CRM, Finance and Logistics

Payroll Icon NetWeaver Support, including Portals, Self Services, Process Integration, and Basis

Our tailored support contracts are designed to fit your precise company needs and can include a comprehensive suite of services:

On-Request Advisory:

Strategic advice and guidance on system usage, improvements, new functionality, and upgrades.

Problem Resolution:

Fast and effective solutions to keep your operations running smoothly.

Configuration & Development:

Customizing your SAP ERP system to meet your evolving business requirements.

System Maintenance:

Management of support packages and SAP Notes-related services.

User Enablement:

Tailored user training to maximize adoption and efficiency.

Compliance & Reporting:

Assistance with legislative returns and critical reporting needs.

The strategic partnership advantage

When you partner with us, you gain more than just a service provider - you gain a strategic ally. You can expect our consultants to:

  • Utilize our extensive local and global expertise to bring world-class solutions to your doorstep.
  • Solve problems faster by leveraging consultants with both deep business acumen and IT backgrounds.
  • Make costs predictable and guarantee service levels through a highly flexible Service Level Agreement (SLA).
  • Provide strategic roadmap sessions for your SAP ERP planning, helping you prepare for the future (cloud-first strategy).
  • Supplement your capacity during high-demand periods, ensuring projects stay on track.

Our flexible SLA lets you take full advantage of our comprehensive knowledge base without needing to maintain a full-time consulting presence or build these specialized skills in-house.

Let's start our voyage of discovery

At EPI-USE, we prioritize understanding the intricacies of each client's operational framework. We are ready to design a bespoke solution that meets your unique enterprise needs.

To begin the conversation about a potential collaboration, please direct your inquiries to AMS@epiuse.com.

We look forward to partnering with you.